Legal
Account Deletion
How to request deletion of your Elite Club account, which data is deleted or retained, and for how long.
1. App and developer
This page concerns the Elite Club app, developed by [Legal entity name]. For any question, write to info@eliteclub.biz.
2. How to request deletion
Account deletion cannot be completed from this public site — this page is informational only. To request it:
- Log in to your account at app.test.eliteclub.biz/app.
- Go to Profile.
- At the bottom of the page, open the "Delete account" section and select "Request account deletion".
- Confirm the request. You will be logged out immediately.
3. What happens after the request
You will be logged out immediately. You have 90 days to change your mind: simply log back in within that window and select "Reactivate account" on the screen shown to you. During these 90 days the account remains suspended — it is not visible to other users and cannot be used.
4. Data deleted vs. retained
If you do not reactivate your account within 90 days, the following personal data is permanently deleted:
- Display name, replaced with "Deleted user"
- Email address
- Profile photo (avatar)
- Bio
- City
- Selected automotive interests
- Personal notifications
The following data is instead retained in de-identified form, since it is needed for aggregate statistics, leaderboards, and internal accounting (it can no longer be linked to your identity in any way):
- XP and leaderboard history
- Event participation
- Club membership history
- Wallet transactions
- Unlocked achievements and badges
5. Retention period
The additional retention period after a deletion request is 90 days. Once this period elapses without reactivation, the data listed in section 4 is permanently and irreversibly deleted or anonymized.
6. Contact
For any question about deleting your account, write to info@eliteclub.biz.